Real-time solutions, for streamlined building performance
With Service teams across Qld, NSW, NT, ACT, NZ and PNG
VAE provides a diverse suite of maintenance and building automation services designed to address various contract management requirements. By utilising these resources, VAE delivers tailored and comprehensive HVAC solutions that align with each client’s unique needs.
Our dedicated Essential Services division specialises in the testing, maintenance, repairs, and upgrades required under AS 1851:2012 Section 13, ensuring full compliance and operational readiness across all building types.
Our chiller specialists are brand agnostic, with deep expertise across leading manufacturers including Trane, Carrier, York, Smardt, and others. From routine servicing to major overhauls and efficiency upgrades, we deliver precision solutions tailored to your plant.
As certified partners of Tridium, Distech, and Bitpool, VAE provides full-service support across Building Management and Integrated Building Platforms. This includes servicing, system upgrades, calibration, and commissioning to optimise building performance and energy use.
Leveraging our in-house engineering capability, VAE supports clients with the replacement of HVAC and building services assets, energy efficiency retrofits, and design-and-construct solutions. This integrated approach ensures value, quality, and continuity for our service clients.
Mechanical Maintenance Customers
Automation Maintenance Customers
DLP Maintenance Customers
Fleet Numbers
At VAE Group, our Service and Maintenance offering is built around a true Whole of Life approach to HVAC asset and building management. We go beyond reactive repairs by focusing on long-term asset performance, preventative maintenance, and data-driven optimisation. From day one, we work to understand the specific needs of your facility and tailor a solution that not only keeps systems running efficiently but also maximises the return on investment throughout the asset’s lifespan.
Our expert team uses advanced diagnostics, condition monitoring, and smart technologies to reduce unplanned downtime, extend equipment life, and improve operational reliability. Whether it’s a single site or a multi-building portfolio, we provide consistent service quality, transparency, and technical confidence that ensures your building systems operate at their best—day in and day out.
From HVAC upgrades and system retrofits, end-of-life plant replacements or energy performance optimization, we tailor our services to meet the specific requirements of your building.
Our team is experienced in navigating complex logistics—such as restricted access, demanding time schedules, and sensitive environments assuring every project is professionally executed.
Our portfolio includes work across complex environments such as university campuses, healthcare facilities, commercial buildings and airports —where safety, continuity, and coordination are critical.
At VAE, our Specialised Testing and Balancing Services play a critical role in ensuring HVAC systems operate efficiently, safely, and in compliance with performance specifications. By applying precision tools and expert methodologies, we assess and fine-tune system performance across all building types—whether it’s a new installation, an upgrade, or an underperforming legacy system. Our services include thermographic scanning, pipe thickness testing, air and water balancing, and detailed commissioning to verify and optimise system functionality.
These services are essential to identifying energy losses, uneven distribution, early signs of mechanical wear, and hidden inefficiencies that may impact comfort or operational costs. Our commissioning and testing teams are equipped to detect issues before they become costly failures—providing building owners and operators with the peace of mind that their HVAC systems are not only compliant but also operating at peak performance.
With VAE’s in-house capabilities, we support clients through every stage of the asset lifecycle—ensuring the correct system settings, performance benchmarks, and operational reliability are achieved and sustained. This meticulous approach is key to delivering on our promise of Built in Certainty.
VAE has extensive experience managing HVAC and BMS assets across large, complex client portfolios, delivering turnkey solutions through a single point of contact providing ease and reliability to the facility manager and end user
At VAE, we are committed to helping our clients reduce their environmental impact and operational costs through energy efficiency and sustainability upgrades. Our team of engineers and technicians work closely with building owners and facility managers to identify underperforming systems and implement targeted solutions that enhance performance, reduce emissions, and support long-term sustainability goals.
These upgrades may include retrofitting outdated HVAC components with high-efficiency alternatives, integrating smart building technologies for real-time energy monitoring, and optimising system controls to match actual building use. Whether it’s achieving a higher NABERS rating, working toward Green Star certification, or simply reducing utility bills, we deliver solutions tailored to each facility’s unique requirements.
By focusing on data-driven performance and future-ready design, VAE helps clients transition to more sustainable operations while maintaining comfort and reliability. It’s all part of our mission to deliver smarter, greener buildings—with Built in Certainty at every step.
VAE Bureau continues delivering optimisation, designed to further support the ongoing performance of your asset with timely 24/7 insights on asset health and performance irregularities at any time.
Our team is made up of highly skilled Technicians with diverse expertise across HVAC, electrical systems, and building performance technology. This broad capability allows us to deliver integrated, efficient service across a wide range of systems. We also have dedicated in-house specialists in Building Management Systems (BMS), chillers, and essential services, providing expert support for these critical components to ensure maximum reliability and performance.
Complementing our service capabilities is VAE’s strong design and build foundation, which gives our service teams a unique advantage. With direct access to the knowledge and experience of our engineering and construction experts, our technicians are better equipped to diagnose issues, implement smarter solutions, and maintain complex systems with confidence. This seamless collaboration between design, delivery, and maintenance ensures our clients receive a truly end-to-end solution backed by technical excellence.
At VAE, we take a proactive approach to asset management by conducting cost-benefit lifecycle assessments that help our clients make informed, strategic decisions. These assessments provide a comprehensive view of equipment performance, expected lifespan, and operational costs, allowing us to evaluate whether continued maintenance, upgrades, or full replacement will deliver the best long-term value.
Through this process, we identify opportunities to fine-tune existing systems, improve energy efficiency, and reduce downtime, while also outlining clear replacement strategies when needed. This ensures that every recommendation we make is backed by data and tailored to your specific operational and financial goals. By focusing on total lifecycle value, VAE helps clients achieve optimal cost-effectiveness and long-term reliability across their HVAC and building systems.
AiM By VAE Bureau is a next-generation maintenance solution that combines the expertise of VAE’s Service Technicians with the power of AI-driven insights. By leveraging real-time building performance data, AiM ensures that maintenance activities focus on what truly matters, resulting in smarter, more efficient, and cost-effective maintenance.
With AiM, facilities managers and building owners no longer rely solely on fixed schedules or just react to failures. Instead, AiM provides data-driven maintenance that enhances energy efficiency, tenant comfort, and asset reliability.
AiM integrates with building control systems to monitor key assets, including:
Unlike traditional maintenance or third-party analytics providers, AiM provides a complete end-to-end solution:
Ensuring regulatory and safety reuirements are met.
Focused on key system functions and reliability
Smart prioritisation of maintenance activities
Technicians conduct in-depth analysis of anomalies and optimise asset performance for greater efficiency and reliability
Monthly reports provide clarity on maintenance actions and building performance.
Clients Can track open/closed cases via an online portal.
Performance Reports focus on energy, water, comfort, and asset uptime.
Clients receive clear, actionable maintenance updates
Designing and engineering for pre-fabrication improves installation quality and reduces on site installation time.
We ensure the right site manager for the project using the right methodology is assigned to each job. Each project is seen as a training opportunity for our employees allowing us to constantly improve our methodologies.
We use Tridium and Distech control systems, but also install and manage 14 other Building Management Systems.
Having an in-house electrical team allows us to tackle more complicated customer problems while providing advice on electrical issues which may impact on energy costs.
VAE have our own commissioning team because we know if we are to provide certainty, then we need to be confident in the operation of the systems we install. We commission using CIBSE guidelines
VAE is compliant with the National Construction Code and has a current EBA registered with the Fair Work Commission.
VAE offers a dedicated in-house Essential Service and Compliance team. This team of experts specialises in managing essential services and safeguarding compliance with relevant regulations and standards.
VAE provides a full suite of in-house capability to service and maintain the majority of chiller brands.
VAE Group is proud to deliver high-performance HVAC and building technology solutions across a diverse range of markets throughout Australia, New Zealand, and the Pacific. Our expertise spans healthcare, education, defence, commercial offices, government, data centres, retail, hospitality, and high-security environments, each with their own unique challenges and operational needs.
With a deep understanding of sector-specific requirements, our team tailors every solution to ensure optimal performance, safety, and long-term value. Whether we’re delivering complex systems in live hospitals, upgrading critical infrastructure, or integrating smart building technology into education campuses, VAE brings Built in Certainty to every project, in every market we serve.
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At VAE Group we engineer, construct and manage Smarter HVAC and Technology Solutions. With over 400 staff across Australia, New Zealand and Papua New Guinea, we pride ourselves on providing Built in Certainty for our clients.
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